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1. Scope and Consent
This User Privacy Notice describes how we collect, use, store, share and protect your Personal Information. It applies to the website and all related sites, applications, services and tools where this User Privacy Notice is referenced, regardless of how you access or use them.

Throughout this User Privacy Notice we use the term “Personal Information” to describe information that can be associated with a specific person, and can be used to identify that person either alone, or in association with other information which is in the possession of, or is likely to come into the possession of MWH. We do not consider Personal Information to include information that has been made anonymous or aggregated so that it cannot be used, whether in combination with other information or otherwise, to identify a specific person.

By accepting the User Privacy Notice you consent to our collection, use, disclosure and retention of your Personal Information as described in this User Privacy Notice. MWH reserves the right to change this User Privacy Notice at any time. You will be bound by any changes to this User Privacy Notice from the first time you use this website and/or the MWH Platform following the changes. If MWH is required to make any changes to this User Privacy Notice by law, these changes will apply automatically.

  1. 2. Controlling and Processing Parties

Your data controller is MWH. Your data controller is responsible for the processing of your Personal Information. MWH will process your Personal Information to deliver the services MWH provides under the MWH Worker Terms & Conditions and the MWH Client Terms and Conditions, and within the framework and according to the principles laid down in this User Privacy Notice.

  1. 3. Mobile Privacy

We may offer you the ability for you to connect with our sites, or use our applications, services and tools using a mobile device, either through a mobile application or via a mobile optimized website. The provisions of this User Privacy Notice apply to all such mobile access and use of mobile devices. This User Privacy Notice will be referenced by all such mobile applications or mobile optimized websites.

  1. 4. Collection of Personal Information

You can browse the website, or related sites, without telling us who you are or revealing any Personal Information about yourself. If you register for an Account with us you give us your Personal Information, and you are not anonymous to us. If you choose to provide us with Personal Information, you consent to the transfer and storage of that information on our servers located in the United Kingdom or elsewhere in the world. We collect the following types of Personal Information in order to provide you with the use of and access to our sites, applications, services and tools, to help us personalise and improve your experience and for our advertising purposes:

a) Information We Collect Automatically
When you visit our sites, use our applications, services and tools, or interact with our advertising or content, we automatically collect information sent to us by your computer, mobile device, or other access device. This information is associated with you personally only when you sign in as a registered user, and includes:

      • device ID or unique identifier, device type, computer and connection information, statistics on page views, traffic to and from the sites, referral URL, ad data, IP address and standard web log information; and
      • anonymous information collected through our use of cookies and web beacons.

b) Information You Give Us
We collect and store any information you enter on our sites or you provide to us in the context of using our sites, applications, services or tools. This may include:

      • information you provide us when registering for an Account, including email address, phone number, mobile telephone number, physical contact information, and (depending on the service used) sometimes financial information, such as PayPal, credit card or bank account numbers;
      • additional information you may provide to us via social media sites or services;
      • transactional information based on your activities on the sites;
      • information provided in the context of community discussions, chats, dispute resolution, correspondence through our sites, or correspondence sent to us; and
      • additional Personal Information we ask you to submit to authenticate yourself or if we believe you are violating any of our terms and conditions, or site policies for example, if allowed by law we may ask you to send us an ID or bill to verify your address, or to answer additional questions online to help verify your identity.

c) Information We Collect From Mobile Applications or Devices
When you download or use our mobile applications, or access one of our mobile optimized sites, we may collect information about you and your mobile device as discussed above in this User Privacy Notice. This may include geo-location information we may use to provide you with location based services, or advertising, search results, and other personalized content as authorized by you and your device. Most mobile devices allow you to control or disable location services in the device’s setting’s menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or the manufacture of your particular device.

We will obtain your explicit consent before we collect any sensitive Personal Information from you as a result of your use of our mobile applications or your access of our sites using a mobile device. You may also be presented with an additional short form privacy notice explaining any additional or specific information we may collect from you that is not listed in this notice.

d) Information We Collect From other Sources
We may receive or collect supplemental information about you from third parties sources and add it to our Account information. This may include, demographic and navigation information, credit check information, and additional information about you from a credit bureau, as permitted by law.

e) Information Collection from Sharing and Registration with Social Media
We offer sign-on services that allow you to use third party login credentials to access the and related sites (e.g. Facebook). We also offer services that allow you to share information with third party social media websites such as Facebook, Google Plus, Twitter, and others. You may choose to provide us with access to certain Personal Information stored by such third party websites. The Personal Information we have access to varies by website and is controlled by your privacy settings on that website and your consent. By associating an account managed by a third party with your MWH Account and authorizing MWH to have access to this information, you agree that MWH may collect, use and store information from these websites in accordance with this User Privacy Notice.

  1. 5. Use of Personal Information

Our purpose in collecting Personal Information is to provide you with access to our sites and/or use of our services, applications and tools, provide you with requested customer service and relevant information about your Account and our services, and to provide you with a safe, smooth, efficient, and customized experience. By accepting this User Privacy Notice you agree that we may use your Personal Information to:

    • provide you access to our sites and the services and customer support you request;
    • prevent, detect, and investigate, fraud, security breaches, potentially prohibited or illegal activities, and enforce the MWH Worker Terms & Conditions and the MWH Client Terms and Conditions;
    • customize, measure and improve our services, content and advertising;
    • contact you, either via email or telephone, to resolve disputes, collect fees, and troubleshoot problems with your Account or our sites, services, applications or tools, or for other purposes authorized by law;
    • contact you, either via email or, telephone to inform you about our services, deliver targeted marketing, service updates, and promotional offers based on your communication preferences and in compliance with applicable regulations;
    • compare information for accuracy, and verify it with third parties;
    • contact you at any telephone number using auto-dialed or pre-recorded message calls or text (SMS) messages (if applicable) as authorized by you in a manner consistent with applicable regulations and for the purposes described in this User Privacy Notice; and
    • provide you other services requested by you as described when we collect the information.
  1. 6. Use of Personal Information for Marketing

Based on the consent provided by you in a manner consistent with applicable regulations and on this User Privacy Notice, we may use your Personal Information to:

  • tell you about our websites, applications, services and tools;
  • deliver targeted marketing and promotional offers based on your communication preferences; and
  • personalize, measure and improve our advertising, based on your ad customization preferences.

We do not sell or rent your Personal Information to third parties for their marketing purposes without your explicit consent. We may combine your Personal Information with information we collect from other sources and use it to improve and personalize our advertising and marketing to you.

  1. 7. Opting Out of Our Use of Personal Information

If you do not wish to receive marketing and promotional communications from us, you can indicate your communications preference in your Profile page, or within the direct communication from us.

You can review our User Cookie Notice for more information on how to opt-out of third party cookies for advertising.

If you withdraw your consent for the use or disclosure of your Personal Information for the other purposes set out in this User Privacy Notice we may not be able to continue to allow you to have access to our websites, applications, or tools, or to provide you with some or all of the services and customer support offered to our users and authorized under this User Privacy Notice and the MWH Worker Terms & Conditions and the MWH Client Terms and Conditions.

  1. 8. Our Disclosure of Personal Information

We disclose Personal Information to respond to legal requirements, enforce the MWH Worker Terms & Conditions and the MWH Client Terms and Conditions and/or the Terms & Conditions of Website Use, respond to claims that content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed only in accordance with applicable laws and regulations. As stated above, we do not disclose your Personal Information to third parties for their marketing purposes without your explicit consent.

We may also share your Personal Information with:

    • Service providers under contract who help with our business operations (such as, but not limited to website operations).
    • Other MWH users, whether located in your country of residence or outside of your country of residence, as authorized by you or your use of our sites, services, applications or tools.
    • Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).
    • Law enforcement or regulatory agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other MWH user to legal liability. In such events, we will disclose information relevant and necessary to the investigation or inquiry, such as name, city, postal code, telephone number, email address, User ID history, and IP address.
    • Other business entities, should we plan to merge with or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this User Privacy Notice with respect to your Personal Information. If your Personal Information will be used or disclosed for any purposes not set out in this notice, you will receive prior notification.

While we use contractual and other measures to ensure protection of Personal Information, the laws and regulations relating to privacy and Personal Information protection in other jurisdictions may not be the same as, or similar to, your local privacy laws. The governments, courts, law enforcement or regulatory agencies in these other jurisdictions may be able to request disclosure of Personal Information through the laws of these countries. In an effort to respect your privacy, we will not otherwise disclose your Personal Information to law enforcement, other government officials, or other third parties without a court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm, financial loss, to report suspected illegal activity, or otherwise keep the MWH community free from bad users.

  1. 9. Personal Information Users Display on MWH

Your User ID is displayed throughout the MWH Platform (and so available to the public), and is connected to all of your MWH activity. Clients can also see any information you chose to share in your Profile. Notices sent to other community members about suspicious activity and policy violations on our sites refer to User IDs and specific items. So if you associate your name with your User ID, the people to whom you have revealed your name will be able to personally identify your MWH activities.

If you access our websites from a shared computer or a computer in an internet café, certain information about you, such as your User ID, activity or reminders from MWH, may also be visible to other individuals who use the computer after you.

Cookies, Web Beacon, and Similar Technologies

When you visit or interact with our sites, services, applications, messaging (such as email), and tools, we or our authorized service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, and safer experience, and for advertising purposes. For more detailed information on our use of these technologies, see our User Cookie Notice.

Our cookies and similar technologies have different functions. They are either necessary for the functioning of our services, help us improve our performance, give you extra functionalities, or help us to serve you relevant and targeted ads. We use cookies and similar technologies that only remain on your device for as long as you keep your browser active (session) and cookies and similar technologies that remain on your device for a longer period (persistent). You're free to block, delete, or disable these technologies if your device allows this. You can manage your cookies and your cookie preferences in your browser or device settings.

Where possible, security measures are set in place to prevent unauthorised access to our cookies and similar technologies. A unique identifier ensures that only we and/or our authorised service providers have access to cookie data.

Service providers are companies that help us with various aspects of our business, such as site operations, services, applications, advertisements and tools. We use some authorised service providers to help us to serve you relevant ads on our services and other places on the internet. These service providers may also place cookies on your device via our services (third party cookies). They may also collect information that helps them identify your device, such as IP-address, or other unique or device identifiers.

  1. 1. Accessing, Reviewing and Changing Your Personal Information

Your username and password is the key to your Account. Use unique numbers, letters and special characters, and do not disclose your MWH username and password to anyone. If you do share your username and password or your Personal Information with others, remember that you are responsible for all actions taken in the name of your Account. If you lose control of your username and password, you may lose substantial control over your Personal Information and may be subject to legally binding actions taken on your behalf. Therefore, if your username and password has been compromised for any reason, you should immediately notify MWH and change your username and password.

You can see, review and change most of your Personal Information by signing on to the MWH Platform. Generally, we will not manually modify your Personal Information because it is very difficult to verify your identity remotely. You must promptly update your Personal Information if it changes or is inaccurate. In some cases, once you make a public posting on the site, you may not be able to change or remove it. However, we will honour any statutory right that you may have to erase or modify your Personal Information.

  1. 2. Protecting and Storing Personal Information

We store and process your Personal Information on our computers in the United Kingdom and elsewhere in the world where our facilities are located. We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centres, and information access authorization controls.

We take steps to ensure that the Personal Information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your Account and/or Profile settings.

  1. 3. Closing Your Account & Retention of Personal Information

On termination of your MWH Worker Terms & Conditions and/or your MWH Client Terms and Conditions, and subject to the provisions in this section, we will close your Account and, as soon as reasonably possible, remove your Personal Information so that it cannot be viewed by other users. Removal will be based on your Account status and in accordance with applicable law. We may also close or deactivate inactive Accounts, or Accounts that are used in breach of our MWH Worker Terms & Conditions and/or our MWH Client Terms and Conditions.

In general, Personal Information from closed or inactive Accounts will be deleted or rendered anonymous as soon as reasonably possibly after the Account is closed or deactivated. Under certain circumstances we may retain Personal Information from closed or inactive Accounts for longer. Grounds for doing so would include; prevention of fraud, collection of fees owed, resolution of disputes, to enforce the MWH Worker Terms & Conditions and/or the MWH Client Terms and Conditions, or to otherwise take actions permitted by law. Under such circumstances this information will be kept as long as it is necessary and relevant for our operations, and to comply with any applicable law.

  1. 4. Third Parties

Except as otherwise expressly included in the User Privacy Notice, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others on our websites or other websites throughout the internet, different rules may apply to their use or disclosure of the information you provide to them. MWH does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your Personal Information to others.

User Cookie Notice
  1. 1. What are cookies, web beacons, and similar technologies?

Like most websites, we use technologies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices (referred to collectively as a "device") that allow us to record certain pieces of information whenever you visit or interact with our sites, services, applications, messaging, and tools.

The specific names and types of the cookies, web beacons, and other similar technologies we use may change from time-to-time. In order to help you better understand this User Cookie Notice and our use of such technologies we have provided the following limited terminology and definitions:

    • Cookies: Small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognise a particular device or browser. There are several types of cookies:

      • Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session.
      • Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites.
      • First-party cookies are set by the site you are visiting.
      • Third-party cookies are set by a third party site separate from the site you are visiting.

Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options.

    • Web beacons: Small graphic images (also known as "pixel tags" or "clear GIFs") that may be included on our sites, services, applications, messaging, and tools, that typically work in conjunction with cookies to identify our users and user behaviour.
    • Similar technologies: Technologies that store information in your browser or device utilising local shared objects or local storage, such as flash cookies, HTML 5 cookies, and other web application software methods. These technologies can operate across all of your browsers, and in some instances may not be fully managed by your browser and may require management directly through your installed applications or device. We do not use these technologies for storing information to target advertising to you on or off our sites.

We may use the terms "cookies" or "similar technologies" interchangeably in this User Cookie Notice to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above.

  1. 2. Your choice and our use of cookies, web beacons, and similar technologies

We offer certain site features, services, applications, and tools that are available only through the use of these technologies. You're always free to block, delete, or disable these technologies if your browser, installed application, or device so permits. However, if you decline cookies or other similar technologies, you may not be able to take advantage of certain site features, services, applications, or tools. You may also be required to re-enter your password more frequently during your browsing session. For more information on how you can block, delete, or disable these technologies, please review your browser or device settings.

Generally, these technologies allow our sites, services, applications, and tools to store relevant information in your browser or device and later read that information in order to identify you to our servers or internal systems. Where applicable, we protect our cookies and other similar technologies to help ensure that only we and/or our authorised service providers can interpret them by assigning them a unique identifier that is designed for interpretation only by us. We don't store any of your Personal Information on any of our cookies or other similar technologies.

Any Personal Information that we collect and store through use of these technologies is first obtained through notice and consent. We obtain your consent by providing you with transparent notice of use of the technologies and providing you with the opportunity to make a choice to disable these technologies as set forth above.

Our uses of such technologies fall into the following general categories:

    • Operationally Necessary. We may use cookies, web beacons, or other similar technologies that are necessary to the operation of our sites, services, applications, and tools. This includes technologies that allow you access to our sites, services, applications, and tools, that are required to identify irregular site behaviour, prevent fraudulent activity and improve security, or that allow you to make use of our functions, applications and tools;
    • Performance-Related. We may use cookies, web beacons, or other similar technologies to assess the performance of our websites, applications, services, and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our website content, applications, services, or tools;
    • Functionality-Related. We may use cookies, web beacons, or other similar technologies that allow us to offer you enhanced functionality when accessing or using our sites, services, applications, or tools. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our sites;
    • Advertising or Targeting-Related. We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, such as whether you have clicked on an advertisement.

If you would like to opt-out of all other types of technologies we employ on our sites, services, applications, or tools, you may do so by blocking, deleting, or disabling them as your browser or device permits.

  1. 3. Use of these technologies by authorised third-party service providers

We may work with third-party companies, commonly known as service providers, who are authorised to place third-party cookies, web beacons, or similar technologies for storing information on our sites or in our services, applications, and tools with our permission. These service providers help us to provide you with a better, faster, and safer experience.

These service providers may use these technologies to help us deliver our own content and advertising, and compile anonymous site metrics and analytics. We don't permit any of these service providers to collect any of your Personal Information on our sites or in our services, applications, or tools for their own purposes. These service providers are subject to confidentiality agreements with us and other legal restrictions on their use or collection of any Personal Information. Third-party cookies are covered by the third parties' privacy policy.

With the exception of the use of such technologies by our service providers or other authorised third parties, we do not permit any third-party content on our sites to include or utilise any cookies, web beacons, local storage, or similar technologies for tracking purposes or to collect your Personal Information. If you believe a listing or other third-party content might be collecting Personal Information or using tracking technologies on one of our sites, please report it to MWH at

Contact Us
You may Contact Us online at any time. If your questions are not answered online, you may write to us at: My Work History (UK) Limited, 64 Wellington Street, Leeds, West Yorkshire LS1 2EE.